Refund & Return Policy

Thank you for shopping at Dubai Wholesale Store. Please read our Return & Refund Policy carefully before making a purchase.

1. All Sales Are Final

Due to the nature of our products (beauty, personal care, fragrances, and cosmetics), all sales are final.

We do not accept returns under any circumstances, including:

• Opened items
• Used products
• Personal care items
• Fragrances and oils
• Items damaged after delivery

2. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, you must contact us within 48 hours of delivery with:

• Order number
• Photos of the item
• Photos of the packaging

After review, we may offer:

• Replacement (if available)
• Store credit
• Refund (only if necessary)

3. Order Cancellation

Orders cannot be canceled once they are processed or shipped.

4. Lost or Stolen Packages

Dubai Wholesale Store is not responsible for:

• Packages marked as delivered
• Incorrect address provided by the customer
• Stolen parcels

Customers are advised to contact the shipping carrier directly.

5. Non-Refundable Items

The following items are strictly non-refundable:

• Sale items
• Clearance products
• Wholesale orders
• Digital products (if applicable)

6. Contact for Order Issues

For any order-related issues, please contact us within 48 hours:

Email: dubaiwholesale88@gmail.com